FAQ
📌 RAREST LIFESTYLE — FAQ
❓ Do you accept returns or refunds?
No. Due to the limited and made-to-order nature of our products, all sales are final. Please double-check sizing, descriptions, and preorder timelines before ordering.
❓ How do preorders work?
When in-hand stock sells out, products switch to PRE-ORDER.
- 📦 Production: usually 2–3 weeks
- 🚚 Shipping: once produced, you’ll get tracking info via email
- ✅ Your size is guaranteed once preordered
❓ When will my preorder ship?
Estimated 2–3 weeks after purchase. If delays happen, we’ll update you by email.
❓ Can I order in-stock and preorder items together?
Yes, but we recommend placing two separate orders:
- 🟢 In-stock items ship immediately
- 🔵 Preorder items ship later (2–3 weeks)
If combined, the order may ship once the preorder item is ready.
❓ What if my package is lost or stolen?
Once a package is scanned by USPS (or another carrier) and tracking is issued, RAREST LIFESTYLE is not responsible for lost or stolen packages. Please file a claim with the carrier directly.
❓ Do you ship internationally?
Yes 🌍. International orders may be subject to customs fees, duties, or taxes charged by your country — these are not included in our prices and must be paid by the customer.
❓ How do I make sure my order ships correctly?
Double-check your shipping address at checkout. If a package is returned due to an incorrect/insufficient address, the customer must pay to reship it.
❓ How will I know when my order ships?
You’ll receive a confirmation email with tracking info once your order is processed and scanned by the carrier.